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DARBO RINKOS LYDERIS 2023
I vieta transporto kategorijoje
Girteka įmonių grupė

Customer Care Manager

1690-2110 €/mon. Gross
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Vilnius - Girteka įmonių grupė

Job description

Your Responsibilities

  • Cooperation with existing customers by phone, e-mail, and chat.
  • Maintaining relations with existing customers and providing them with a high-quality and professional service.
  • Providing accurate and timely information to customers regarding shipment tracking, delivery times, and other logistics-related questions.
  • Operational cooperation with colleagues, solving various situations arising during cargo transportation.
  • Maintaining customer records and ensuring that all information is up-to-date and accurate.
  • Assisting with administrative tasks related to logistics operations, such as data entry and document management.
  • Working with the company's internal and customer systems.


Our expectations

  • Experience in customer service.
  • Good knowledge of English (written and spoken).
  • Quick orientation and good time planning and management skills.
  • Attention to detail, diligence, responsibility.
  • Smooth communication, ability to work effectively in a team.
  • Ability to successfully manage large amounts of information at once.
  • Good computer literacy (working skills in the MS office package).
  • Higher education.


We Offer

  • Career opportunities: 77% of our management has grown along with the company and as many as 30% of our colleagues progress up the career ladder every year.
  • Learning and development: participating in internal and external training, seminars, working sessions, mentoring, and management programs.
  • Health and well-being: Health insurance with the possibility of choosing the most relevant program. 50% compensation for both breakfast and lunch, free fruits and cakes. Opportunity to play sports and use our partners‘ discounts.
  • Flexibility: our company offers the opportunity to work for 30 days from any EU or Schengen country. We have set up a special fund for those who want to volunteer, and we provide off days to give you time to volunteer.
  • Collaborative culture: We believe in the power of teamwork and people connection because we can only create value by achieving results together and supporting career advancement, therefore we have an office-first approach with occasional possibilities to work from home.
  • Rewards and recognition: Rewards on work anniversary occasions, days off during your birthday, and holiday gifts are included. Team-building events, various initiatives, and like-minded clubs.
  • Base monthly salary: from €1690 to €2110 (before tax). The specific salary offered will depend on the candidate‘s experience, competencies displayed and suitability to the requirements of the position.

Salary

1690-2110 €/mon. gross
DARBO RINKOS LYDERIS 2023
I vieta transporto kategorijoje
Girteka įmonių grupė

Girteka įmonių grupė

We create responsible logistics for an exciting future! Our strategic dream is to become a leader in the logistics sector in Europe by 2026. This ambitious goal makes our daily work even more meaningful and inspires us to surpass ourselves. Together, by creating a modern and advanced international company, we foster an open and friendly corporate culture where everyone is treated with respect. Join the Girteka Group and take the lead of your career with the company that is setting impressive possibilities to grow.
information about Girteka įmonių grupė
3826 €
Avg. salary gross
(2.5 karto didesnis už LT vidurkį)
513
Number of employees
30-50 mln. €
Revenue 2023 y.
Distribution of employees by salary (before taxes):
25% earn up to 2401 €
25% earn 2401-3232 €
25% earn 3232-4653 €
25% earn more than 4653 €