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UAB „TransUnion Baltics“

Customer Data Processing Specialist

800-900 €/mon. Gross
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Kaunas - UAB „TransUnion Baltics“

What We'll Bring

Do you enjoy being surrounded and collaborating with like-minded and talented people who have a passion to innovate? At TransUnion we use innovation to make trust possible by helping consumers be reliably and safely represented in the marketplace. If this sounds like you come, join your new team here at TransUnion Lithuania!

What You'll Bring

Essential requirements:
  • Experience in working with sensitive data
  • Exposure within a consumer driven environment
  • Exquisite attention to detail and quality
  • B2 level of English (written and spoken)

Good to have requirements (if you don't, we'll teach you!):
  • Knowledge of the General Data Protection Regulation
  • An overall understanding of the banking or credit referencing industry

Impact You’ll Make

  • Resolve customer inquiries fairly and effectively
  • Handle incoming consumer queries, maintaining a high level of customer service at all times
  • Investigate, resolve and record issues/complaints
  • Work collaboratively with the team to identify trends and undertake root cause analysis, leading to process improvement
  • Process requests and queries via relevant systems, ensuring accuracy of recording
  • Liaise with other departments, where required, to ensure issues are resolved within the agreed time-frame

What You'll Get:

  • Reach your dream goals within our company with our career growth and self-development opportunities
  • You will get many inner source communities of practice as well as a dedicated training budget for professional improvement events and certifications
  • Linux Academy, Ministry of Testing, LinkedIn learning zone memberships
  • You will be surrounded by friendly and supporting colleagues within an informal environment
  • We care about people-first mentality
  • Flexible working hours and work-life balance
  • You will have a personal health insurance package and performance-based bonuses
  • Modern 2500 square meter office with free parking and discounted events in “Žalgiris” Arena
  • Opportunity to participate in TransUnion Share purchase plan
  • Regular team events such as team buildings, summer/winter parties, sports & retreats
  • Relax in our break zones that have a Playstation 4, Foosball, free coffee and much more!

Find out more about our office life:


Salary

800-900 €/mon. gross
UAB „TransUnion Baltics“

UAB „TransUnion Baltics“

Join over 240 professionals’ team in TransUnion Lithuania in Kaunas and be part of the global TransUnion company – one of the “The Big Three” largest credit-reporting agencies.

TransUnion is US based credit reporting agency that provides data/insights and information to help consumers and businesses make informed decisions. It operates in more than 30 countries and has more than 8000 employees. The company provides customer credit reporting, portfolio management, marketing and audience segmentation, healthcare revenue cycle management, customer acquisition, investigations and collections, fraud detection and prevention, identity verification and authentication, customer analytics and consulting, data breach, and customer engagement solutions.

information about UAB „TransUnion Baltics“
2923 €
Avg. salary gross
(92% higher than LT average)
277
Number of employees
5-10 mln. €
Revenue 2021 y.
Distribution of employees by salary (before taxes):
25% earn up to 1581 €
25% earn 1581-2513 €
25% earn 2513-3969 €
25% earn more than 3969 €