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UAB Majorel Lithuania

Customer Service Representative

1611-1750 €/mon. Gross
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Нетто в месяц
Vilnius - UAB Majorel Lithuania

Job description

Could this be you?

We are looking for English Speaking Customer Service Representavive to join our Customer Support team.
You will be working for our client, one of the biggest online accommodation providers worldwide.

Duties and responsibilities

  • Flexible working hours from Monday to Sunday between 8:00-22:00
  • Handling incoming phone calls and emails from the website users
  • Mediating between international accommodation partners and guests to resolve issues via the phone or email
  • Advising accommodation partners on the correct set-up of their systems on desktop and mobile apps
  • Navigating different online IT tools, browsers & company databases to provide accurate information and follow set processes

Requirements

  • Excellent English language skills (verbal and written)
  • Strong communication and administration skills
  • Customer-focused approach
  • Attentiveness, positive attitude
  • Relevant permit to work in Lithuania
  • Computer literacy and good MS Office knowledge
  • Experienced in a target-based/KPI driven environment

Nice to have

  • Additional Lithuanian, Russian, Latvian, or Ukrainian language skills (verbal and written)

Company offers

Work life balance

Remote work possibility

Health

Health insurance

Office

Table football Ping pong Free snacks

Transport

Free parking
  • Private Health insurance
  • Performance-based bonus
  • Referral Bonus
  • Wellbeing Program (such as: Sports & well-being events and Feel Good activities)
  • Relaxation and game areas in the office
  • Free Parking
  • International and multicultural work environment
  • Fully paid trainings
  • Career development programs & trainings
  • Hybrid work model

Salary

1611-1750 €/mon. gross
Taking in consideration your current professional competence and work experience.
UAB Majorel Lithuania

UAB Majorel Lithuania

Majorel has been acquired by Teleperformance allowing us to deliver even more exceptional services in more locations worldwide and on a greater scale than ever before. Teleperformance now has a local presence in 95 countries with nearly 500,000 passionate people, standing by, for you.
The combination of our leading business services companies makes Teleperformance the industry leader, more capable than ever of delivering critical solutions and the support you need. Lets master change together!
information about UAB Majorel Lithuania
2176 €
Avg. salary gross
(43% higher than LT average)
312
Number of employees
5-10 mln. €
Revenue 2021 y.
Distribution of employees by salary (before taxes):
25% earn up to 1904 €
25% earn 1904-2026 €
25% earn 2026-2245 €
25% earn more than 2245 €