Customer Success Manager (French)
1250-1650
€/mon.
Gross
Нетто в месяц
Vilnius
- CyberCare
Great Cyber products are not created by accident. Their success is ensured by hard-working people, just like you. So why not join a talented CyberCare Customer Success team in the mission of making the techworld easy?
We’re looking for someone who loves to chat and is fluent in English. Open-mindedness and the ability to adapt to changes quickly are valued here a lot. This is an excellent opportunity to learn about the tech industry while working with TOP worldwide IT products!
So if you’re ready to take on the world – apply! Spoiler alert: exponential career growth inside the Tesonet accelerator is expected!
We’re looking for someone who loves to chat and is fluent in English. Open-mindedness and the ability to adapt to changes quickly are valued here a lot. This is an excellent opportunity to learn about the tech industry while working with TOP worldwide IT products!
So if you’re ready to take on the world – apply! Spoiler alert: exponential career growth inside the Tesonet accelerator is expected!
What Will You Do
- Communicate with customers via live chat and email. No phone calls over here!
- Ensure excellent customer journey;
- Answer customers’ queries & provide reliable information;
- Work alongside techies to understand IT business logic;
- Build and develop customer relationships that will turn clients into advocates;
What We Expect
- Fluent in French;
- Ability to work day, evening, and weekend shifts;
- Eager to learn and grow;
- Empathy and understanding - basically showing clients how important they are!
- Helpful personality - we want our team to practice what we preach - being there to our clients and each other.
What We Offer
- Need to unwind? We have what you need: music studio, chill zone, table tennis, foosball, air hockey, ps4, sleeping room, and more;
- Always fully stocked kitchen to fuel your productivity;
- A professional in-house physical health coach who will help you take care of your health;
- Additional health insurance that works according to your needs;
- Top-notch technologies and tools to work on world-renowned products;
- Great conditions for work - flexible work schedule (day, evening, night, weekend shifts) and opportunity to occasionally work from home;
- Professional growth opportunities inside the Tesonet accelerator. A big chunk of our team moves towards Product Development, AI, Marketing, PR, Sales - you name it!
- Awesome team. Seriously - the best! We make regular internal events, knowledge-sharing gatherings & team retreats.
- Gross salary 1250-1650 EUR/month. Keep in mind that we are open to discuss a different salary based on your skills and competences.
Salary
1250-1650 €/mon. gross
CyberCare
CyberCare is a company born in Tesonet accelerator's family providing customer support services for cyber security products globally. CyberCare provides AI-powered solutions and multilingual support for customers from 170+ countries, handling over 11M cases per year.
Here at CyberCare we aim to make techworld easy and accessible to everyone.
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Here at CyberCare we aim to make techworld easy and accessible to everyone.
information about CyberCare
1427 €
Avg. salary gross
431
Number of employees
Distribution of employees by salary (before taxes):
25% earn up to 1086 €
25% earn 1086-1273 €
25% earn 1273-1503 €
25% earn more than 1503 €