Customer Success Team Lead (Night shift)
1818-2479
€/mon.
Gross
Член ассоциации „Unicorns Lithuania“
Нетто в месяц
Vilnius
- CyberCare
Great Cyber products are not created by accident. Their success is ensured by hard-working people, just like you. So why not join a talented CyberCare Customer Success team with the mission of making the tech-world easy?
We’re looking for someone who is open-minded, ambitious, and ready to lead, coach, train, and motivate the team. It goes without saying – that they must be capable of overseeing day-to-day operations and ensuring team objectives are successfully achieved.
We’re looking for someone who is open-minded, ambitious, and ready to lead, coach, train, and motivate the team. It goes without saying – that they must be capable of overseeing day-to-day operations and ensuring team objectives are successfully achieved.
What You Will Do
- Leading, coaching, training, and motivating your team;
- Oversee day-to-day operations;
- Ensure team objectives are successfully achieved;
- Review, monitor progress, and provide feedback regarding employee performance;
- Conduct monthly one-on-one meetings.
What We Expect
- Experience in leading a team;
- Expertise in supporting customers and building a flawless customer experience;
- Leading by example;
- Great communication, leadership & change management capabilities;
- Proactivity & doer's mindset;
- Flexibility to work from 05:00 till 14:00 most of the time and being flexible to come earlier or later when needed (e.x. spending the whole shift with the team from time to time);
- Fluency in Lithuanian and English;
- To be located in Vilnius.
What we offer
- Need to unwind? We have what you need: music studio, chill zone, table tennis, foosball, air hockey, PS4, sleeping room, and more;
- Always fully stocked kitchen to fuel your productivity;
- A professional in-house physical health coach who will help you take care of your health;
- Additional health insurance that works according to your needs;
- Top-notch technologies and tools to work on world-renowned products;
- Hybrid work model;
- Professional growth opportunities inside the Tesonet accelerator. A big chunk of our team moves towards Product Development, AI, Marketing, PR, Sales - you name it!
- Awesome team. Seriously - the best! We hold regular internal events, knowledge-sharing gatherings, and team retreats.
- Gross salary - 1818 - 2479 EUR/month!
Salary
1818-2479
€/mon.
gross
CyberCare
CyberCare is a company born in Tesonet accelerator's family providing customer support services for cyber security products globally. CyberCare provides AI-powered solutions and multilingual support for customers from 170+ countries, handling over 11M cases per year.
Here at CyberCare we aim to make techworld easy and accessible to everyone.
Посмотреть все объявления этой компании (5)
Here at CyberCare we aim to make techworld easy and accessible to everyone.
information about CyberCare
1731 €
Avg. salary gross
(14% higher than LT average)
332
Number of employees
5-10 mln. €
Доход 2022 г.
Distribution of employees by salary (before taxes):
25% earn up to
1104 €
25% earn
1104-1428 €
25% earn
1428-1914 €
25% earn more than
1914 €