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„Cencora“

Customer Support Specialist in Finance

1545-1700 €/mėn. Neatskaičius mokesčių
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What you will be doing

Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!


Under supervision of a supervisory/management level associate, responsible for performing a variety of accounting tasks requiring accurate & efficient resolution of issues; interacts with outside customers and other departments relative to specific accounts.
  • Handle high volume of incoming calls and emails.
  • Process and post credit card and bank account payments with high accuracy.
  • Demonstrated ability to resolve issues quickly and escalate appropriately in a fast-paced environment.
  • Identifies payment discrepancies and initiates collections or dispute resolution process; performs follow up procedures as needed.
  • Assists with in-depth customer payment analysis to properly record actions required to resolve disputed items.
  • May assist other associates in their collection and/or reconciliation efforts for certain accounts
  • Proactively solicits payment on overdue account according to payment terms within department’s guidelines and key performance indicators (KPIs)
  • Responsible for maintaining and documenting all records and interactions of delinquent accounts, incomplete files, and credit risks. Maintains contact with internal and external customers to address collection issues.
  • Maintains a permanent record of each call made to the customer documenting specific details of the conversation as well as the amount and date of expected payments.
  • Initiates customer credit refunds when appropriate.
  • Performs related duties as assigned.

What your background should look like

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate degree program, technical vocational training or equivalent combination of experience and education. Normally requires a minimum of one (1) year of directly related experience.
  • Demonstrated ability to communicate effectively both orally and in writing
  • Knowledge of general accounting principles
  • Strong interpersonal skills
  • Good negotiating skills
  • Strong organizational skills; attention to detail
  • Knowledge of Microsoft programs; extensive knowledge of Excel
WORKING HOURS 11am-8pm

What AmerisourceBergen offers

We offer a competitive annual bonus, life insurance from day 1 and a best-in-class health insurance package. As our employee you have the benefit of our referral bonus scheme, our boundless learning opportunities including language training and our global employee assistance program. We provide up to 6 fully paid benefit days a year and a wonderful office in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all time.

Become part of our purpose-driven, multicultural team now and help us create healthier futures.

Įmonė siūlo

Sveikatingumas

Sveikatos draudimas

Biuras

Stalo futbolas Stalo tenisas Žaidimų konsolės Nemokami užkandžiai Dviračių saugykla Dušas

Atlyginimas

1545-1700 €/mėn. neatskaičius mokesčių
„Cencora“

„Cencora“

Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives. Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures.

Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR. Join us and make a positive impact on human and animal health.
informacija apie „Cencora“
3774 €
Vid. atlyginimas bruto
(2X higher than LT average)
462
Darbuotojų skaičius
10-20 mln. €
Pajamos 2022 m.
Darbuotojų pasiskirstymas pagal atlyginimus (neatskaičius mokesčių):
25% uždirba iki 2445 €
25% uždirba 2445-2974 €
25% uždirba 2974-4520 €
25% uždirba nuo 4520 €