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Aurora Tech N.V.

FULL TIME Online Customer Service Agent (Work From Home)

800-849 €/mon. Net
Work from home - Aurora Tech N.V.

About Us

Aurora Tech is a leader in the blockchain gaming space. Our first project, EarnBet, was the most successful decentralized application launch of all time. We’ve recently made a big upgrade to our site and are searching for passionate Customer Service Agents to join our remote team and help us take our company to new heights. We are seeking a Customer Service Agent who loves helping people understand new innovative technology, take care of any impediments they might have and engage with the community.

This person is enthusiastic about the casino/gaming space and has basic understanding about how the dynamics within the space work. Knowing about how PoW/PoS blockchains work is not required, but definitely will give you some advantage. We expect our agents to be able to handle themselves in conversations with customers and ask the right questions in order to speed up the process of resolving the inquiry or incident.


Aurora Tech is a next-generation gaming platform developer. EarnBet was the most successful decentralized application (dApp) launch of all-time, quickly overtaking the entire Bitcoin network in terms of transaction volume. After the recent big upgrade the platform consists of multiple In-House developed games and 1000+ external games from a variety of 3rd party providers. EarnBet prides itself on being provably fair with a Gaming License and remains committed to solving the issues of trust and fairness in the gaming industry.

Aurora Tech continues to build forward-thinking technology and develop new incentive models aimed at revolutionizing the gaming industry. We are obsessed with player experience delivering value to our community.

Qualifications

Key Responsibilities:

Provide support to customers that contact us through our website support chat;
Provide support to customers that contact us through our ticket system;
Be active on our website player chat;
Help initiate and manage promotions;
Help with user acceptance testing;
Interact with our community on a daily basis.


Working Hours
Full-time (40 hours hours a week)
Working shifts: Monday and Friday between 21:00 - 05:00 TC

Minimum Requirements:

At least 3 years of experience as an online customer service agent (chat and email);
Basic knowledge of how a casino games are played;
Excellent / Professional verbal and written communication skills in English.

Salary

800-849 €/mon. net
Option of getting paid in cryptocurrency
Aurora Tech N.V.

Aurora Tech N.V.

Aurora Tech is next-generation gaming platform developer. The company’s first project was EarnBet.io (Formerly EOSBet.io), a decentralized, provably fair gaming platform on the EOS blockchain. EarnBet was the most successful decentralized application (dapp) launch of all-time, quickly overtaking the entire Bitcoin network in terms of transaction volume. The platform popularized the dividend token model and continues to leverage blockchain technology to develop innovative technology. EarnBet prides itself on being the only fully on-chain platform with a Gaming License and remains committed to solving the issues of trust and fairness in the gaming industry.

Aurora Tech continues to build forward-thinking technology and develop new incentive models aimed at revolutionizing the gaming industry. We are obsessed with player experience delivering value to our community.