We are looking for a customer centric person with management skills to take on the role as a Head of Life insurance and Pension advisors unit in SEB Life and Pension Baltic SE Lithuanian branch. You will represent local unit sales and quality results and be responsible for organizing efficient management of highly professional customers advisors team’s activities. About SEB Life and Pension Baltic SE. SEB Life and Pension Baltic is one of the leading life insurance and long-term savings service providers in the Baltic region. Our Baltic team of dedicated professionals strives to ensure modern solutions, seamless experiences and world class service to our customers.
Your responsibilities
Lead, motivate and develop the team
Empower the team to deliver the sales plan and ensure needed resources
Monitor, analyze and share\escalate customer feedback securing continuous improvement of customer satisfaction
Manage and monitor quality assurance of services provided by the team
Search and explore alternative and remote sales opportunities and new ways of working
Monitor and escalate places for improvement in sales processes
Take active role in the various strategic initiatives
Cooperate closely with colleagues from other departments and the Baltic countries in order to ensure the quality of customer consulting
To thrive in this role, we believe you have
Experience of insurance business and/or financial market, including awareness of sales area related regulations
Experience in management
Experience in organizing sales
Good in English with written and verbal communication skills
Strong self-motivation and proactivity
Customer focused mindset
Strong ability and believe in collaboration based on inclusion, openness, mutual respect and integrity
Academic degree in Economics, Business Management or similar
What we offer
Interesting and meaningful work in highly professional, cross-border and multi-cultural environment
Representation of local results-driven professional advisors team
Opportunities to participate in interesting sales related initiatives
Dynamic environment
A diverse package of benefits
Do you want to be a part of SEB?
Welcome to our inclusive culture, where our shared values inspire and uplift our team. We celebrate diversity and strive to ensure every employee feels seen, heard, and valued.
We are looking forward to your application by May 20, 2024.
Monthly salary range for this position: 3800 – 5600 EUR (before tax deduction).
The final offer will depend on the experience and competencies of the selected candidate. Overall remuneration package consists of the salary together with other benefits.
Learn more about working at SEB www.seb.lt/karjera/seb-lietuvoje
It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected and involved irrespective of who they are, what they believe or where they come from.
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