CyberCare

Junior Customer Success Manager (Night shifts)

1239-1371 €/mon. Gross
Рассчитать »
Нетто в месяц
Онлайн собеседование
Vilnius - CyberCare
Great Cyber products are not created by accident. Their success is ensured by hard-working people, just like you. So why not join a talented CyberCare Customer Success team in the mission of making the techworld easy?

We’re looking for someone who loves to chat and is fluent in English. Open-mindedness and the ability to adapt to changes quickly are valued here a lot. This is an excellent opportunity to learn about the tech industry while working with TOP worldwide IT products!

So if you’re ready to take on the world – apply! Spoiler alert: exponential career growth inside the Tesonet accelerator is expected!

What You Will Do

  • Communicate with customers via live chat and email. No phone calls over here!
  • Ensure excellent customer experience;
  • Answer customers’ queries & provide reliable information;
  • Work alongside techies to understand IT business logic;
  • Build and develop customer relationships that will turn clients into advocates.

What We Expect

  • Fluent in English;
  • Ability to work night shifts (1am-9am);
  • Eager to learn and grow;
  • Empathy and understanding - basically showing clients how important they are!
  • Helpful personality - we want our team to practice what we preach - being there to our clients and each other.

What We Offer

  • Need to unwind? We have what you need: music studio, chill zone, table tennis, foosball, air hockey, ps4, sleeping room, and more;
  • Always fully stocked kitchen to fuel your productivity;
  • A professional in-house physical health coach who will help you take care of your health;
  • Additional health insurance that works according to your needs;
  • Top-notch technologies and tools to work on world-renowned products;
  • Great conditions for work - flexible work schedule and opportunity to occasionally work from home;
  • Professional growth opportunities inside the Tesonet accelerator. A big chunk of our team moves towards Product Development, AI, Marketing, PR, Sales - you name it!
  • Awesome team. Seriously - the best! We make regular internal events, knowledge-sharing gatherings & team retreats.
  • Gross salary 1239 - 1371 EUR/month (additional bonuses, programmes and salary reviews twice a year makes this number shift quite fast to say the least).
Recruitment process online

Salary

1239-1371 €/mon. gross

CyberCare

CyberCare is a company born in Tesonet accelerator's family providing customer support services for cyber security products globally. CyberCare provides AI-powered solutions and multilingual support for customers from 170+ countries, handling over 11M cases per year.

Here at CyberCare we aim to make techworld easy and accessible to everyone.
Посмотреть все объявления этой компании (10)
information about CyberCare
1428 €
Avg. salary gross
483
Number of employees
1-2 mln. €
Revenue 2021 y.
Distribution of employees by salary (before taxes):
25% earn up to 1055 €
25% earn 1055-1308 €
25% earn 1308-1600 €
25% earn more than 1600 €

Вас также может заинтересовать: