№1 Самый популярный портал по трудоустройству
Объявление о работе неактивно
Вы не можете больше претендовать на это объявление о работе, но посмотрите другие:
Paysera

Technical Client Support Specialist

1400-1800 €/mon. Gross
Рассчитать »
Нетто в месяц
Vilnius - Paysera

About Paysera:

Paysera is the first fintech company in Lithuania and an EU-licensed e-money institution. We provide fast, convenient, and affordable financial services globally. Our services range from a payment gateway for e-shops, a finance management app, money transfers, and a parcel locker network.

With over 1 million app downloads and growing, we aim to become an industry-leading super app that provides financial and lifestyle services across the globe. At Paysera, we are a start-up-minded team, which means we thrive in a fast-paced environment and seek open communication while placing great focus on upholding our core company values. Join our vibrant international team of 500 people across 15 cities, worldwide.

We are looking for a person who could write code but also would like to communicate with the clients via our service desk platform (emails only). Basic development skills should be enough to start your career.

About us:

Paysera is the first fintech company in Lithuania and an EU licensed e-money institution. We provide fast, convenient, and affordable financial services globally. Our services range from a payment gateway for e-shops, a finance management app, and money transfers worldwide.

With over 1 million app installs and growing, we aim to become an industry-leading super app that provides financial and lifestyle services across the globe. At Paysera, we are a start-up minded team, which means we thrive in a fast-paced environment and seek open communication while placing great focus on establishing our core company values. Join our vibrant international team of 500 people across 15 different cities worldwide.

Are you a technical expert who loves solving problems and helping others? Paysera is seeking a Technical Support Specialist to join our team. At Paysera, you'll leverage your technical skills in a fast-paced and collaborative environment. In this role, you'll get to flex your technical muscles debugging code, resolving client issues, and consulting colleagues. If you're fluent in HTML, SQL, REST APIs, PHP, and more, we want to hear from you!

Your key responsibilities:

  • Create tasks for the development teams and supplement newly created tasks by non-technical colleagues by adding additional code oriented context;
  • Diagnose and solving simpler issues;
  • Communicate with clients via email regarding technical questions;
  • Consult non-technical co-workers on Paysera services from a technical stand-point;
  • Monitor system health and communicate with the IT teams when an issue or downtime is recognized.

What we're looking for:

  • Basic understanding of REST APIs, HTTP requests and responses;
  • Database data selection with SQL;
  • Simple debugging experience and understanding of exceptions;
  • General Javascript, HTML knowledge and rudimentary understanding of how to use a browser’s developer tools;
  • Basic knowledge of CLI (Shell (Terminal) commands);
  • Familiarity with PHP (Symfony would be an advantage; Laravel applicable as well);
  • Fluency in English.

Nice-to-Have:

  • Any experience with CMS (Wordpress, Prestashop, OpenCart, Magento);
  • Experience in system monitoring (tools such as Grafana, Graylog);
  • Reading and writing technical documentation;
  • Understanding of how to use Git;
  • Experience with administration panels and user management;
  • Familiarity with Jira or similar project management systems;
  • Ability to translate technical information in a way that non-technical people (Client Support, merchants, accountants, managers, etc.) can understand.

What we offer:

  • Flexible working hours and hybrid work possibilities;
  • Private health insurance (after 6 months of successful performance);
  • Accident and emergency insurance;
  • “Stebby” health and wellness services package (after the probation period);
  • Workations and opportunities for a work-from-anywhere approach;
  • Skill-building workshops and trainings;
  • Empowerment to experiment with various AI tools;
  • Office perks like fresh and healthy snacks, VR headsets, tabletop games, on-site gym;
  • Regular team-building events and engaging office initiatives.

Salary

1400-1800 €/mon. gross
The salary will depend on your experience. Only selected candidates will be contacted, but we are grateful to all who send their CV.

By responding to this job advertisement and submitting your resume, you entrust Paysera with your personal data, and concurrently express your consent for that data to be processed for the purpose of candidate selection. This data is managed by Paysera solely for candidate selection purposes. Once the selection process is over, that data is destroyed, except in cases where the candidate separately expresses consent for that data to be processed in the future.
Paysera

Paysera

If you ever wanted to work for an international company, you are eager to learn, accept new challenges as well as challenge the system yourself - Paysera might just be the right fit for you!

While our HQ is based in Lithuania, our clients are from 180 nations, we have offices in 6 countries, we provide support in 11 languages, and have 500 people working in more than 15 different cities around the globe. But it’s all just numbers! Although they are important to understand if you work in the finance sector, there is so much more than that!

After all, we are the very first licensed Fintech in Lithuania and we enable our customers to send money around the world, collect payments in e-shops, convert currencies, manage their finances with our top-notch app, and more.

So, if this Fintech-talk excites you and you like challenges and continued growth - check us out!
information about Paysera
187
Number of employees
10-20 mln. €
Доход 2023 г.

Вас также может заинтересовать: