B2B Online Customer Support Specialist
2800-3150 €/mėn.
neatskaičius mokesčių
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- UAB „Desktronic“
Job Summary:
At Desktronic, we're reshaping how people work. As a leader in height-adjustable desks, ergonomic chairs, and workspace accessories, we're building something that matters — and we need people who care about getting it right.
We're looking for a B2B Online Customer Support Specialist who takes full ownership of the customer journey — from first inquiry to successful delivery.
What you'll do:
We're looking for a B2B Online Customer Support Specialist who takes full ownership of the customer journey — from first inquiry to successful delivery.
What you'll do:
- Own the full B2B order lifecycle: pre-purchase advice, order processing, post-purchase resolution;
- Respond to inbound B2B enquiries, guide customers to the right product, and support buying decisions;
- Manage post-order communication and follow up until issues are resolved;
- Cooperate with warehouses on delivery issues;
- Collect and relay customer feedback to the team;
- Spot opportunities to refer customers to Marketing/E-commerce for additional needs;
- Maintain GDPR compliance in all customer interactions;
- Support B2C inquiries during lower B2B volume periods.
What We're Looking For:
- Fluent English language skills (knowledge of Polish, German, Dutch or French language is a plus);
- Experience in B2B customer support or order processing — B2C background considered;
- Confident with MS Office, email tools, and CS platforms (eDesk or similar);
- Strong communication, problem-solving, and attention to detail;
- Ability to work independently and manage multiple tasks without dropping the ball.
Perks of Joining Desktronic:
- A competitive salary of 1700 -1900 EUR/month (neto) depending on your experience.
- Flexibility to distribute your time between working in-office or remote.
- Extremely friendly and multicultural team in one spacious office.
- All the standard stuff a modern office offers.
- We set you up for success from day one with a laptop, an ergonomic desk, and chair - everything you need to do your best work not just at the office, but at home too.
Atlyginimas
2800-3150
€/mėn.
neatskaičius mokesčių
Darbo vieta
UAB „Desktronic“
DESKTRONIC yra namų darbo vietos sprendimų kategorijoje lyderiaujantis prekinis ženklas. Mes kuriame ir tiekiame aukščiausios kokybės reguliuojamo aukščio stalus bei jų priedus didžiausioms Vakarų Europos rinkoms. Mūsų tikslas – novatoriškų sprendimų pagalba palengvinti darbuotojų kasdienybę ir pagerinti jų savijautą, keičiant susiformavusius sėdimo darbo įpročius.
informacija apie UAB „Desktronic“
3621 €
Vid. atlyginimas bruto
(68% didesnis už LT vidurkį)
97
Darbuotojų skaičius
50-100 mln. €
Pajamos 2025 m.
Darbuotojų pasiskirstymas pagal atlyginimus (neatskaičius mokesčių):
25% uždirba iki
2458 €
25% uždirba
2458-3250 €
25% uždirba
3250-4174 €
25% uždirba nuo
4174 €