Customer Relationship and Performance Analyst
1779-2542 €/mon.
брутто
Данные калькулятора CVbankas.lt.
Full-time
Vilnius
- „Cencora“
What you will be doing
Responsibilities:
PERFORMANCE ANALYSIS
Extract, analyze, and monitor laboratory KPIs in collaboration with internal teams, and propose associated action plans.
Design and update new performance indicators tailored to the needs of clients and the company.
Escalate identified discrepancies to the business and site management, ensuring rigorous follow-up until resolution.
Develop data analyses to meet the needs of internal clients.
ADMINISTRATIVE TASKS
Prepare materials for steering committee meetings.
Update Customer Relations dashboards: contractual analysis in Salesforce, customer dissatisfaction/satisfaction.
Update client account management tools.
Ensure the consistency of customer invoices on a monthly basis and verify their compliance with current contracts.
PERFORMANCE ANALYSIS
Extract, analyze, and monitor laboratory KPIs in collaboration with internal teams, and propose associated action plans.
Design and update new performance indicators tailored to the needs of clients and the company.
Escalate identified discrepancies to the business and site management, ensuring rigorous follow-up until resolution.
Develop data analyses to meet the needs of internal clients.
ADMINISTRATIVE TASKS
Prepare materials for steering committee meetings.
Update Customer Relations dashboards: contractual analysis in Salesforce, customer dissatisfaction/satisfaction.
Update client account management tools.
Ensure the consistency of customer invoices on a monthly basis and verify their compliance with current contracts.
What your background should look like
Education:
Bachelor’s degree
Skills and Knowledge:
Analytical and critical thinking – proactive mindset
Good knowledge of logistics operations
Familiarity with internal tools (Qlik Sense, Accounting Applications)
Excellent mastery of Excel
Ability to analyze accounting or logistics data
Rigor, organization, and versatility
Strong listening skills
Bilingual in French and English, both written and spoken
Bachelor’s degree
Skills and Knowledge:
Analytical and critical thinking – proactive mindset
Good knowledge of logistics operations
Familiarity with internal tools (Qlik Sense, Accounting Applications)
Excellent mastery of Excel
Ability to analyze accounting or logistics data
Rigor, organization, and versatility
Strong listening skills
Bilingual in French and English, both written and spoken
Company offers
Health
Health insuranceOffice
Table football Ping pong Game consoles Free snacks ShowerSalary
1779-2542
€/mon.
gross
„Cencora“
Cencora is a leading pharmaceutical solutions organization centered on improving the lives of people and animals everywhere. We link pharmaceutical innovators, healthcare providers, and patients—to ensure consistent access to vital therapies, anytime and anywhere. We're continuing to build solutions, products, and technologies that will reshape how we deliver healthcare, bringing life-changing treatments to those in need with great efficiency. Our 46,000+ team members are united in our purpose to create healthier futures. We are proudly positioned at #10 on the Fortune 500 and #24 on the Global Fortune 500. Our growth is a testament to our collective efforts, with annual revenues surpassing $262 billion—a reflection of our unwavering dedication to health, our team, and the greater purpose that binds us.
We’re driven by our purpose, and that purpose begins with our team members. At Cencora, we:
1. Foster an environment that drives a connection to our purpose, guiding principles, and the positive impact we have on society.
2. Focus on your wellbeing through comprehensive health and wellness benefits that encourage a healthy work-life balance.
3. Provide our team members with the tools and resources so that they can actively manage their own career growth.
4. Choose to cultivate an inclusive workplace where everyone feels valued and empowered to be their true selves.
5. Believe that together, we collaborate, innovate, and continuously improve to make meaningful progress on delivering the healthcare of tomorrow.
Join us at the center of health
Посмотреть все объявления этой компании (8)
We’re driven by our purpose, and that purpose begins with our team members. At Cencora, we:
1. Foster an environment that drives a connection to our purpose, guiding principles, and the positive impact we have on society.
2. Focus on your wellbeing through comprehensive health and wellness benefits that encourage a healthy work-life balance.
3. Provide our team members with the tools and resources so that they can actively manage their own career growth.
4. Choose to cultivate an inclusive workplace where everyone feels valued and empowered to be their true selves.
5. Believe that together, we collaborate, innovate, and continuously improve to make meaningful progress on delivering the healthcare of tomorrow.
Join us at the center of health
information about „Cencora“
4228 €
Avg. salary gross
(96% higher than LT average)
630
Number of employees
30-50 mln. €
Доход 2024 г.
Distribution of employees by salary (before taxes):
25% earn up to
2858 €
25% earn
2858-3427 €
25% earn
3427-4908 €
25% earn more than
4908 €