HR Service Representative II
2566-3665 €/mon.
нетто
Full-time
Vilnius
- „Cencora“
What you will be doing
HR Service Representative II role is a crucial part of the HR Solutions Centre (HRSC) within Lithuania. Under general direction and reporting to the HRSC Tier 2 Leader, this role executes all Tier 2 processes sitting within the HRSC supporting the Europe
Responsibilities:
Respond to and resolve specific processes or queries passed to them by the HRSC Tier 1 team in Lithuania
Provide Tier 2 support in at least two of the following End-to-End (E2E) processes: Recruitment, Onboarding, Workforce Data Management, Employee Relations, Performance Management, Compensation.
Provide general Tier 2 support for at least two of the following ‘large’ European countries; France, Germany, Lithuania, Netherlands, Norway, Spain, UK
Where necessary, work with the Tier 2 In Country resources for those countries to resolve questions.
Help to identify recurring issues and propose solutions for service enhancement to the HRSC Tier 2 Team Leader
Work within agreed SLAs for both response and resolution time
Act on any specific survey feedback received
Work closely with the Operational Excellence and Training teams to identify and implement areas of improvement.
Responsibilities:
Respond to and resolve specific processes or queries passed to them by the HRSC Tier 1 team in Lithuania
Provide Tier 2 support in at least two of the following End-to-End (E2E) processes: Recruitment, Onboarding, Workforce Data Management, Employee Relations, Performance Management, Compensation.
Provide general Tier 2 support for at least two of the following ‘large’ European countries; France, Germany, Lithuania, Netherlands, Norway, Spain, UK
Where necessary, work with the Tier 2 In Country resources for those countries to resolve questions.
Help to identify recurring issues and propose solutions for service enhancement to the HRSC Tier 2 Team Leader
Work within agreed SLAs for both response and resolution time
Act on any specific survey feedback received
Work closely with the Operational Excellence and Training teams to identify and implement areas of improvement.
What your background should look like
Education:
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer science or similar vocations generally obtained through completion of a four-year Bachelor's Degree Program or equivalent combination of experience and education.
Work Experience:
1-3 years of directly related and progressively responsible experience in human resources.
Skills and knowledge:
Strong verbal and written communication skills in English.
Demonstrable experience or knowledge in one or more of the following E2E processes: Recruitment,
Onboarding, Workforce Data Management, Employee Relations, Performance Management, Compensation.
Adept at handling sensitive and confidential situations
Strong interpersonal skills
Knowledge of relevant legislation, policies and regulations in at least one of the following European countries would be an advantage: France, Germany, Lithuania, Netherlands, Norway, Spain, UK
Ability to resolve employees’ issues quickly and efficiently
Ability to represent a positive and professional image
Computer savvy with strong working knowledge of relevant software, e.g. Microsoft Office
Knowledge of ServiceNow and Workday systems strongly preferred
Knowledge of PowerBI or Power Automate will be an advantage
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer science or similar vocations generally obtained through completion of a four-year Bachelor's Degree Program or equivalent combination of experience and education.
Work Experience:
1-3 years of directly related and progressively responsible experience in human resources.
Skills and knowledge:
Strong verbal and written communication skills in English.
Demonstrable experience or knowledge in one or more of the following E2E processes: Recruitment,
Onboarding, Workforce Data Management, Employee Relations, Performance Management, Compensation.
Adept at handling sensitive and confidential situations
Strong interpersonal skills
Knowledge of relevant legislation, policies and regulations in at least one of the following European countries would be an advantage: France, Germany, Lithuania, Netherlands, Norway, Spain, UK
Ability to resolve employees’ issues quickly and efficiently
Ability to represent a positive and professional image
Computer savvy with strong working knowledge of relevant software, e.g. Microsoft Office
Knowledge of ServiceNow and Workday systems strongly preferred
Knowledge of PowerBI or Power Automate will be an advantage
Company offers
Health
Health insuranceOffice
Table football Ping pong Game consoles Free snacksSalary
2566-3665
€/mon.
net
„Cencora“
Cencora is a leading pharmaceutical solutions organization centered on improving the lives of people and animals everywhere. We link pharmaceutical innovators, healthcare providers, and patients—to ensure consistent access to vital therapies, anytime and anywhere. We're continuing to build solutions, products, and technologies that will reshape how we deliver healthcare, bringing life-changing treatments to those in need with great efficiency. Our 46,000+ team members are united in our purpose to create healthier futures. We are proudly positioned at #10 on the Fortune 500 and #24 on the Global Fortune 500. Our growth is a testament to our collective efforts, with annual revenues surpassing $262 billion—a reflection of our unwavering dedication to health, our team, and the greater purpose that binds us.
We’re driven by our purpose, and that purpose begins with our team members. At Cencora, we:
1. Foster an environment that drives a connection to our purpose, guiding principles, and the positive impact we have on society.
2. Focus on your wellbeing through comprehensive health and wellness benefits that encourage a healthy work-life balance.
3. Provide our team members with the tools and resources so that they can actively manage their own career growth.
4. Choose to cultivate an inclusive workplace where everyone feels valued and empowered to be their true selves.
5. Believe that together, we collaborate, innovate, and continuously improve to make meaningful progress on delivering the healthcare of tomorrow.
Join us at the center of health
Посмотреть все объявления этой компании (6)
We’re driven by our purpose, and that purpose begins with our team members. At Cencora, we:
1. Foster an environment that drives a connection to our purpose, guiding principles, and the positive impact we have on society.
2. Focus on your wellbeing through comprehensive health and wellness benefits that encourage a healthy work-life balance.
3. Provide our team members with the tools and resources so that they can actively manage their own career growth.
4. Choose to cultivate an inclusive workplace where everyone feels valued and empowered to be their true selves.
5. Believe that together, we collaborate, innovate, and continuously improve to make meaningful progress on delivering the healthcare of tomorrow.
Join us at the center of health
information about „Cencora“
4228 €
Avg. salary gross
(96% didesnis už LT vidurkį)
631
Number of employees
30-50 mln. €
Доход 2024 г.
Distribution of employees by salary (before taxes):
25% earn up to
2858 €
25% earn
2858-3427 €
25% earn
3427-4908 €
25% earn more than
4908 €