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IT Support Analyst

2‌2‌0‌0‌-2‌3‌0‌0‌ €/mėn. neatskaičius mokesčių
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Vilnius - UAB „Manpower Lit“

Darbo pobūdis

Main Responsibilities:

  • Provide application and system support by managing incidents, service requests, and user inquiries in line with agreed service levels.
  • Monitor, analyse, and resolve issues, coordinating with internal IT teams and external vendors when required.
  • Manage user access and support security measures in accordance with company policies and procedures.
  • Gather and translate business requirements into technical solutions and system improvements.
  • Act as a liaison between business stakeholders and IT teams to ensure effective service delivery.
  • Support testing, implementation, and continuous improvement of applications and business processes.
  • Participate in projects and contribute to the successful delivery of technology solutions that support business objectives.

Required Skills:

  • Strong ownership mindset, accountability, results-oriented approach, proactive attitude towards learning, and commitment to delivering high-quality results.
  • Ability to solve technical problems and understand complex processes.
  • Ability to improve operational efficiency by delivering high-quality technical solutions.
  • A high level of interpersonal and verbal communication skills necessary to relate to other people at an appropriate level of technical understanding.
  • Ability to analyse complex situations and problems and conduct the necessary research using multiple sources of information to identify effective and innovative solutions.
  • Excellent command of both Lithuanian and English languages.
  • A degree in IT or Engineering would be an advantage.
  • Experience in project and stakeholder management would be an advantage.

Atlyginimas

2200-2300 €/mėn. neatskaičius mokesčių

UAB „Manpower Lit“

Our client Philip Morris Baltic is looking for a new employee to join its growing team under a contract with Manpower. Philip Morris Baltic is a leading international tobacco company engaged in the manufacture and sale of smoke-free products, associated electronic devices and cigarettes. The company is transforming its business and building its future on smoke-free products.
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