DARBO RINKOS LYDERIS 2025
Metų darbdavys
Technical Support Team Lead | Telematics
2800-3800 €/mon.
gross
Данные калькулятора CVbankas.lt.
Full-time
Vilnius
- „Teltonikos“ įmonių grupė
Job description
We are hiring a Technical Support Team Lead to manage a team of IoT Solutions Engineers and guarantee fast, high-quality customer issue resolution. Success in this role requires technical know-how, leadership, and strong people skills.
Teltonika’s telematics business unit develops and produces easy-to-use GPS tracking devices for effective fleet management in logistics, agriculture, car sharing, construction, and more. Using the latest technologies, Teltonika sets new standards for the telematics industry.
In this role, you will:
What we expect of you:
What we offer:
Salary:
We appreciate everyone's efforts and experiences, so we offer an attractive salary matching your skillset and field expertise. The salary for this position ranges from 17 Eur/h up to 23 Eur/h (~2800 Eur—3800 Eur) pre-tax, depending on your experience and expertise, with the option to get bonuses.
Teltonika’s telematics business unit develops and produces easy-to-use GPS tracking devices for effective fleet management in logistics, agriculture, car sharing, construction, and more. Using the latest technologies, Teltonika sets new standards for the telematics industry.
In this role, you will:
- Provide guidance to the team on technical and procedural matters, ensuring smooth issue resolution.
- Support the professional development of team members and foster their competence growth.
- Prioritize, analyze, and assist in resolving incoming helpdesk tickets.
- Collaborate closely with the Sales department and the R&D team.
- Plan team resources and take part in the hiring process.
- Monitor team performance metrics and work to maintain or improve KPI results.
- Oversee and balance the team’s workload.
- Ensure high-quality team output and a strong customer satisfaction index.
- Create, improve, or initiate new and existing processes.
- Provide continuous and constructive feedback to the team and other stakeholders.
- Work in an agile environment and contribute to effective agile practices.
What we expect of you:
- Proficiency in English (B2 level or higher) as it will be your primary working language. Knowledge of the Ukrainian or Russian language is an advantage.
- Experience working with technical products.
- Organizational, results-oriented, and communication skills.
- Constructiveness, conscientiousness, and strong problem-solving skills.
- Strong analytical thinking and the ability to formulate proposals, insights, and solutions.
- Flexibility to adapt to changing technologies and processes.
- Management experience in customer service would be an advantage.
- Familiar with tools like GitLab or Jira.
What we offer:
- Great opportunities to grow in a strong and rapidly expanding company.
- Interesting and ambitious projects of industrial GPS tracking devices.
- Place where curiosity is key: here, we share knowledge and learn in training courses.
- Dynamic, challenging work environment and cooperation-based internal culture.
- Care about your emotional and physical well-being by offering flexible work schedules and health insurance.
- Company-paid sports activities (basketball, football, volleyball, yoga) and other sports events.
- Celebrating achievements and having fun together in team building, summer festivals, and other important occasions.
- Opportunity for solid bonuses when participating in the recommendation program.
- We delight with birthday and Christmas gifts and rewards on work anniversaries.
- Office snacks.
Salary:
We appreciate everyone's efforts and experiences, so we offer an attractive salary matching your skillset and field expertise. The salary for this position ranges from 17 Eur/h up to 23 Eur/h (~2800 Eur—3800 Eur) pre-tax, depending on your experience and expertise, with the option to get bonuses.
- In an employment agreement, we specify and define a fixed (tariff) hourly salary rate before taxes.
Salary
2800-3800
€/mon.
gross
DARBO RINKOS LYDERIS 2025
Metų darbdavys
„Teltonikos“ įmonių grupė
Esame „Teltonikos“ įmonių grupė, vienijanti daugiau kaip 2300 darbuotojų komandą visame pasaulyje. Kuriame išskirtinius, saugius bei patikimus daiktų interneto sprendimus, kuriuos eksportuojame į daugiau nei 150 šalių, o savo biurus turime daugiau nei 20 valstybių visuose pasaulio kontinentuose. Siekiame tapti pasauliniu lyderiu kuriančiu ir gaminančiu unikalius daiktų interneto sprendimus, kurie padėtų žmonėms.
Visoje įmonių grupėje puoselėjame tarpusavio pasitikėjimo ir pagarbos kultūrą bei užtikriname geriausias sąlygas darbuotojams tobulėti ir augti. Esame atviri, pasirengę sudaryti sąlygas kūrybiškiems, žingeidiems savo srities profesionalams, norintiems prisidėti prie aukštųjų technologijų įmonių vystymo.
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Visoje įmonių grupėje puoselėjame tarpusavio pasitikėjimo ir pagarbos kultūrą bei užtikriname geriausias sąlygas darbuotojams tobulėti ir augti. Esame atviri, pasirengę sudaryti sąlygas kūrybiškiems, žingeidiems savo srities profesionalams, norintiems prisidėti prie aukštųjų technologijų įmonių vystymo.
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information about „Teltonikos“ įmonių grupė
7618 €
Avg. salary gross
(3.5X higher than LT average)
73
Number of employees
5-10 mln. €
Revenue 2025 y.
Distribution of employees by salary (before taxes):
25% earn up to
5032 €
25% earn
5032-6680 €
25% earn
6680-8587 €
25% earn more than
8587 €