Customer Service Specialist (Danish speaking, temporary contract)
2005-3008 €/mon.
брутто
Данные калькулятора CVbankas.lt.
Full-time
Vilnius
- UAB „Yara Lietuva“
Foundedin 1905to solve the emerging famine in Europe, Yara has established a unique position as the industry’s only global crop nutrition company. The company operates an integrated business model with around 17,000 employees and operations in over 60 countries. In 2021, Yara reported revenues of USD 14.4billion.
Headquartered in Oslo, Yara opened its office in Lithuania in 2018. Yara European Business Services(EBS) is now set to expand even furtherand evolve as valued partner that delivers results.
Yara has been awardedasEqual Pay Employer 2023by Figure Baltic Advisory.
Headquartered in Oslo, Yara opened its office in Lithuania in 2018. Yara European Business Services(EBS) is now set to expand even furtherand evolve as valued partner that delivers results.
Yara has been awardedasEqual Pay Employer 2023by Figure Baltic Advisory.
Responsibilities:
- Build and maintain strong relationships with internal and external customers through daily interactions, including inbound and outbound call management
- Ensure accurate and timely order entry in SAP, securing smooth downstream processing and coordination with Transport Management
- Follow up on customer requests and operational tasks, ensuring high satisfaction levels
- Collaborate with team members to continuously improve processes and enhance customer experience
- Manage billing documents, return and diversion cases with efficiency and precision
- Be a role model of Yara’s culture, where health, environment, safety, and quality are top priorities
Profile:
- Good Danish and English language skills (Level B2 or higher)
- Excellent communication skills and a trusted team player
- Proactive and self-driven with a solution-oriented mindset
- Preferably experienced in Customer Service or Supply Chain
- Familiarity with SAP and/or Salesforce is considered a strong advantage
- Eligible to work in Lithuania (the position is based in Lithuania)
We Offer
- Personal and professional development
- Career opportunities, including subject matter experts, leading or global virtual roles
- Social wellbeing-oriented package
- Hybrid working model with home office allowance (10 days per month working from the office)
- Modern and eco-friendly office environment
- Scandinavian culture supporting continuous improvement mindset
- People oriented environment and strong company values (Accountability, Ambition, Collaboration and Curiosity)
- Much more benefits are waiting for you from the day one
Company offers
Work life balance
Remote work possibilityHealth
Health insuranceOffice
Table football Game consoles Free snacks Bicycle storageTransport
Free parkingOther
Phone for personal usage Computer for personal usage Discounts for company products/services Frequent trainingSalary
2005-3008
€/mon.
gross
Language premium is included; final offer depends on candidate's competences.
Language premium is included; final offer depends on candidate's competences.
UAB „Yara Lietuva“
Yara is the world's leading fertilizer company and a provider of environmental solutions that addresses global challenges and creates positive change. Company fosters an open culture of diversity and inclusion that promotes the safety and integrity of our employees, business partners, and society at large.
Yara European Business Service Center located in Vilnius is an important milestone in the modernization of the company’s operating model in Europe. It is a valued operational business partner covering end-to-end logistics activities from operational planning, sales order processing, and customer service through to transport activities. This center also has procurement roles and BI insight team that will deliver self-service business insights and develop new BI solutions for the company globally.
Посмотреть все объявления этой компании (3)
Yara European Business Service Center located in Vilnius is an important milestone in the modernization of the company’s operating model in Europe. It is a valued operational business partner covering end-to-end logistics activities from operational planning, sales order processing, and customer service through to transport activities. This center also has procurement roles and BI insight team that will deliver self-service business insights and develop new BI solutions for the company globally.
information about UAB „Yara Lietuva“
3259 €
Avg. salary gross
(51% higher than LT average)
451
Number of employees
30-50 mln. €
Доход 2024 г.
Distribution of employees by salary (before taxes):
25% earn up to
2458 €
25% earn
2458-2951 €
25% earn
2951-3592 €
25% earn more than
3592 €